Privacy Policy

1. Introduction

This Privacy Policy describes how Flix Store collects, uses, and discloses your personal information when you visit s.flix-store.com, use our services, or make a purchase. We are committed to protecting your privacy and handling your data responsibly.

2. Changes to This Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated 'Last Updated' date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

3. Information We Collect

We collect the following types of information:

Information You Provide Directly:

• Contact data: name, address, phone number, and email address.
• Order details: billing address and payment confirmation.
• Account information: username, password, and security questions.
• Customer support data: information you share during communications with us.

Information Collected Automatically:

• Device and browser details.
• IP address and usage data.
• Cookies and similar tracking technologies.

4. How We Use Your Information

• Delivering services and processing orders and payments.
• Sending notifications about your account and purchases.
• Marketing and advertising (with your consent or legitimate interest per GDPR Article 6).
• Security, fraud prevention, and illegal activity prevention.
• Improving our services and communicating effectively with you.

5. Cookies

We use cookies to operate, improve, and analyze our website. You may configure your browser to delete or reject cookies, though this may affect your experience on our site.

6. How We Share Your Information

Your information may be shared with:

• Service providers (payment processors, analytics providers, customer support tools).
• Business and marketing partners, in accordance with their own privacy policies.
• Legal authorities when required by law or court order.

We do not sell or disclose your sensitive personal information without your consent.

7. Your Rights

Depending on your location, you may have the following rights:

• Request information we hold about you.
• Request removal of your personal data.
• Request correction of inaccurate information.
• Data Portability: Obtain and transfer your data to a third party.
• Refuse the use of your data for targeted advertising or data sales.
• Withdrawal of Consent: Withdraw consent for processing at any time.

To exercise any of these rights, contact us at [email protected]. If you are unsatisfied with our response, you may lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

8. Data Security and Retention

We implement reasonable security measures to protect your personal information. Data is retained for as long as necessary to provide our services and comply with legal obligations.

9. Children's Privacy

Our services are not intended for children under the age of 16. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

10. International Users

Your information may be transferred, stored, and processed outside your country of residence. For transfers of European personal data, we use Standard Contractual Clauses as required by applicable law.

11. Contact Us

For any questions regarding this Privacy Policy, contact us at [email protected].

FLIX STORE LTD — Company No. 16495142
124 City Road, London, EC1V 2NX
[email protected] — +44 (0) 20 1001 850484